Video Clip – Performance Feedback: Lessons Learned as a Hotel Operator

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In this video, Bryan describes a pivotal moment in his professional career that highlights the importance of performance feedback. Caring enough to let a colleague know how he/she is doing can make the difference in that colleague’s career trajectory.

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Today is NOT the Day

If anyone is going to do a shortcut, it won’t be me. I refuse to do my job half-way. Not today. There are all kinds of ways for things to go wrong. Let them be accidents. I will not allow myself to intentionally do less than I am capable of doing.

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📣To all leaders everywhere: Imagine that each of your team members wrote this to you…
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