Video Clip – Performance Feedback: Lessons Learned as a Hotel Operator

In this video, Bryan describes a pivotal moment in his professional career that highlights the importance of performance feedback. Caring enough to let a colleague know how he/she is doing can make the difference in that colleague’s career trajectory.

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Caring Works Both Ways

Someone recently asked me: “How do you lead an employee who doesn’t want to do an inch more than is required? He’s not necessarily a

Let HOPE Pull You

The longer I live, the more I realize the importance of hope. It’s tied to everything. If someone wants to discourage you, all they have